PRIVACY POLICY

Privacy Policy

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This Privacy Policy ("Policy") explains how Carlos Lerma ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") when you access or use our services through our website, mobile application, or any other platform ("Platform"). We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our services, you consent to the practices described in this Policy.

1. Information We Collect a. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you voluntarily provide it to us while using our Platform.

   b. Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and other technical data when you access our Platform. This information is collected through the use of cookies and similar technologies.

2. Use of Information a. We may use the personal information we collect to: i. Provide and improve our services to you. ii. Process and fulfill your orders for products. iii. Communicate with you regarding your orders, inquiries, or requests. iv. Send you promotional offers, newsletters, or other marketing materials. v. Customize and personalize your experience on our Platform.

   b. We may use the non-personal information we collect to: i. Monitor and analyze trends, usage, and activities on our Platform. ii. Improve our Platform, services, and user experience. iii. Gather demographic information for aggregate use.

   c. We will not sell, rent, or lease your personal information to third parties unless we have your permission or are required by law to do so.

3. Data Security We implement appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our Platform. These technologies may collect non-personal information about your usage patterns and preferences. You can adjust your browser settings to refuse cookies, but please note that some features of our Platform may not function properly without cookies.

5. Third-Party Links Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

6. Children's Privacy Our services are not directed to children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will take steps to remove the information and terminate the child's account, if applicable.

7. Your Rights You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. If you wish to exercise any of these rights, please contact us using the information provided below.

8. Changes to this Policy We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Policy on our Platform. We encourage you to review this Policy periodically.

9. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@carloselerma.com

Effective Date: June 21st, 2023